Privacy Policy for monelthavix.com

How we handle your personal data and online privacy protection

Introduction to Our Commitment

At monelthavix.com, your privacy is always respected. This policy explains how we collect, use, and protect your personal information when you interact with our website. As an Australian business, we comply with relevant privacy laws and follow best practices to keep your data secure and confidential.

You deserve transparency about the data we process. This policy outlines what information we collect, why we need it, and the choices you have. Please read this document to understand how we safeguard your privacy online and ensure your rights are protected at all times.

Information We Collect From You

We collect information directly when you share it with us, and automatically through your use of our site. This may include your contact details, preferences, device information, and website activity.

Information You Provide Directly

  • Personal identification details entered when you subscribe or contact us
  • Account registration information if you choose to set up a profile
  • Preferences and settings you customise on monelthavix.com
  • Feedback, messages, or comments submitted via forms
  • Information included in any job applications

Information Collected Automatically

  • IP address and device type for website optimisation purposes
  • Browser type, settings, and version for technical support
  • Pages and content viewed on our website or blog
  • Referral links or sources that led you to our site
  • Interactions with ads, cookies, and embedded content

How We Use Your Information

We use collected information to enhance your experience, improve our services, personalise content, and communicate important updates. Your details help us operate efficiently and support your choices.

  • Processing requests or inquiries you submit
  • Improving website features and troubleshooting issues
  • Personalising content and recommendations to your interests
  • Sending updates, newsletters, or administrative messages
  • Statistical analysis of website usage trends
  • Fraud prevention and legal compliance actions
  • Responding to user feedback and support needs

Our Commitment: Protecting your data is central to our operations. We restrict access to authorised staff, use secure technology, and regularly review processes to ensure your information is handled safely and lawfully.

When We Share Your Information

We only share data with trusted providers, when necessary for our business operations, or as required by law. We never sell your personal data. All third-party partners must meet stringent privacy standards.

Our Service Providers

Third-party partners may process data on our behalf for hosting, analytics, email, or payment support. These partners must comply with confidentiality agreements and Australian privacy laws.

Legal Requirements and Disclosures

We may disclose information to comply with laws, court orders, or legitimate legal requests.

Use of Anonymous Statistics

Aggregated, non-identifiable data may be used for analytical or marketing purposes.

Your Rights and Choices

Under the Australian Privacy Act, you may access, correct, or request deletion of your data. You may also restrict processing and object to some uses. Contact us for assistance with your rights.

  • Request access to your personal information
  • Correct or update data you believe is outdated
  • Request removal of your account or details
  • Receive your data in a portable format
  • Object to processing for certain purposes
  • Restrict processing where appropriate

To exercise any of your rights or ask questions about this policy, please contact our privacy officer using the information below.

Protecting Your Information

We implement technical and organisational safeguards, monitor our systems, and update protocols regularly to minimise risks of loss or unauthorised access.

Technical Safeguards Employed

  • Encryption protocols for sensitive data storage
  • Secured server infrastructure and backups
  • Regular vulnerability assessments and patching
  • Continuous monitoring of network activity

Organisational Practices

  • Staff privacy training and data access controls
  • Clear internal policies for handling information
  • Confidentiality requirements for contractors and employees
  • Routine audits of privacy practices and processes

Our Approach to Data Retention

We retain data only as long as required for operations, legal compliance, or user needs. Retention periods are regularly reviewed and unnecessary information is safely deleted.

  • Account details kept while your profile is active
  • Content access and browsing activity logs
  • Messages and support inquiries, if any
  • Transaction details retained for statutory periods
  • Preference records for marketing, if opted in

When you request deletion, certain data may be retained for compliance purposes.

International Data Transfers

We may process data overseas if our providers are located outside Australia. Adequate measures are taken to protect information as required by law.

  • Contractual safeguards for international transfers
  • Data processed only with compliant third parties
  • Assessment of foreign privacy protections
  • Clear notification if new transfer partners are added

Cookies and Online Tracking

Our site uses cookies and similar technologies to remember preferences, analyse traffic, and improve your experience. You can adjust your browser settings to manage cookie choices.

Types of Cookies We Use

  • Enable core website navigation and functionality
  • Help analyse site usage patterns for improvements
  • Store your preferences for a tailored experience
  • Support interactive features and chat tools

Check our Cookie Policy or contact us for detailed settings guidance.

Policy Changes and Updates

We may update this policy as laws or business practices change. Reviews are announced by online notice or email. Please check this page regularly for any updates.

  • Website notice regarding material changes
  • Email communication for major updates
  • Publication of new effective date on this page
  • Direct communication if legally required

Continuing to use our website after changes indicates acceptance of the updated terms.

Contact the Privacy Officer

Questions or concerns? Reach out to our privacy team for support on your data rights.

monelthavix

113 Exhibition St, Melbourne, VIC 3000 Australia

Phone: +61.2.4565.7773

Email: content@monelthavix.com

Policy last updated October 4, 2025

Effective date October 4, 2025